Rates, insurance, & policies
Rates
Individual Sessions: ($175-250)
First Diagnostic Assessment Session: ($200-275)
Insurance
Clients may request a receipt for services rendered which they may submit directly to their insurance carrier for any reimbursement directly to the client if eligible for out-of-network benefits.
This practice is out of network with insurance plans;
with the exception of some Aetna & Meritain- PPO plans.
Sample questions that may be helpful to ask your insurance company:
- Do I have out of network mental health insurance benefits?
- What is my out of network deductible amount and has it been met?
- What is the coverage amount per therapy session?
Payment
Credit card, HSA- Health Savings Account card, & debit cards are accepted for payment.
Session fees are due at the time of the service.
Cancellation Policy
If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay a cancellation fee.
Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
Privacy policy-Terms and Conditions for Business Text Messaging
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Michelle Hobby Psychological Services, you may receive messages related to the following:
- Account Notifications
- Customer Care
Example: "We have received your information and will be in touch with you shortly regarding services with Michelle Hobby Psychological Services..You can opt out at any time by texting "STOP.""
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to Customer Care and Account Notifications.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Customer Care and Account Notifications."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Michelle Hobby Psychological Services in the following ways:
- By submitting an online form
- By sending a text to Michelle Hobby Psychological Services
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.drmichellehobby.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary
Privacy Policy for Text Messaging Services
1. Information Collection and Use
We collect and use the following information for text messaging services:
- Mobile phone numbers
- Opt-in/opt-out status
- Message history
- Response data
2. Data Protection
- All collected information is secured using industry-standard encryption
- We comply with HIPAA regulations and other applicable healthcare privacy laws
- Personal health information (PHI) is protected according to federal and state regulations
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- As required by law
- With service providers who assist in delivering our text messaging services
- With your explicit consent
4. Data Retention
- Message logs are retained according to applicable regulations and business needs
- Opt-out requests are honored and recorded permanently
5. Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Opt-out of messaging services
- File a complaint regarding data handling
7. Changes to Policy
- We reserve the right to modify these terms and privacy policy
- Material changes will be communicated via text message
- Continued use of the service after changes constitutes acceptance
8. Compliance
Our text messaging program complies with:
- The Telephone Consumer Protection Act (TCPA)
- The Campaign Registry (TCR) requirements
- CAN-SPAM Act
- HIPAA regulations
- State and federal privacy laws
9. Contact Information
For questions about these terms or our privacy practices: 855-414-2523
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Additionally, we will not share your information with third parties nor send you text messages or emails unless you have explicitly opted in for such communications.
Last Updated: 2/5/2026
Dr. Michelle Hobby, Psychological Services
Southlake, TX (& surrounding communities). Teletherapy for patients residing in participating PSYPACT states.